Legal & Privacy
At 55bwm, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have under Philippine law.
This Privacy Policy ("Policy") describes how 55bwm ("the Company," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "Player," or "User") who access or use the 55bwm website, mobile platform, and all associated services (collectively, the "Platform").
This Policy applies to all personal data processed by 55bwm in connection with your use of the Platform, regardless of whether you are a registered player, a visitor browsing the site, or a prospective player who has initiated but not completed registration. It covers data collected through the Platform directly, through third-party payment processors, and through automated technologies such as cookies and analytics tools.
This Policy should be read alongside the 55bwm Terms & Conditions, which govern the overall use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.
For the purposes of the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, 55bwm acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes from players and users of the Platform.
As the Personal Information Controller, 55bwm determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data privacy laws and regulations. 55bwm has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy obligations.
For all data privacy inquiries, requests, and complaints, you may contact our Data Protection Officer at: [email protected]
55bwm collects the following categories of personal data from players and users of the Platform:
| Data Type | Examples | Purpose |
|---|---|---|
| Identity Information | Full legal name, date of birth, nationality | Account registration, age verification, KYC |
| Contact Information | Mobile number, email address, home address | Account communication, verification, support |
| Government ID | Philippine passport, SSS ID, PhilSys ID, driver's license | KYC identity verification, AML compliance |
| Account Credentials | Username, encrypted password | Platform login and account security |
| Data Type | Examples | Purpose |
|---|---|---|
| Payment Method Details | GCash number, PayMaya account, BPI/BDO/Metrobank account reference | Deposit processing, withdrawal verification |
| Transaction History | Deposit amounts, withdrawal requests, dates, transaction IDs | Account records, AML monitoring, dispute resolution |
| Wagering Records | Bets placed, games played, win/loss history, session durations | Game integrity, responsible gaming monitoring, regulatory reporting |
When you access the 55bwm Platform, we automatically collect certain technical data, including:
If you contact 55bwm customer support, submit a complaint, or communicate with us through any channel, we retain records of those communications, including chat transcripts, email correspondence, and support ticket histories, for quality assurance and dispute resolution purposes.
55bwm collects personal data through the following means:
Under the Data Privacy Act of 2012 (RA 10173), 55bwm processes your personal data on the following legal bases:
55bwm uses the personal data we collect for the following purposes:
55bwm does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers who process personal data on behalf of 55bwm are required to enter into data processing agreements that obligate them to process such data only in accordance with our instructions and in compliance with applicable Philippine data privacy laws.
Cookies are small text files placed on your device when you visit the 55bwm Platform. They allow the Platform to recognize your device, remember your preferences, maintain your login session, and collect usage data to help us improve the Platform experience.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Login sessions, security tokens, fraud prevention | No — required for Platform to function |
| Functional | Language preferences, game settings, UI customization | Yes — via cookie settings |
| Analytics | Page views, session duration, feature usage (anonymized) | Yes — via cookie settings |
| Marketing | Promotional campaign tracking, retargeting (with consent) | Yes — requires opt-in consent |
You can manage your cookie preferences through the cookie settings panel available on the 55bwm Platform. You may also configure your browser to block or delete cookies; however, disabling strictly necessary cookies may impair your ability to use certain features of the Platform, including logging in to your account.
55bwm retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 55bwm's data disposal procedures.
55bwm implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 55bwm. You may exercise any of these rights by contacting our Data Protection Officer at [email protected]:
Request a copy of the personal data we hold about you and information on how it is being used.
Request correction of inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
Request that we restrict processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
55bwm will respond to all data subject rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reasons for it. There is no fee for exercising your rights, unless requests are manifestly unfounded or excessive.
The 55bwm Platform is strictly intended for individuals who are 21 years of age or older. 55bwm does not knowingly collect, process, or retain personal data from individuals under the age of 21. Age verification is conducted as part of the registration and KYC process to enforce this restriction.
If 55bwm becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the 55bwm Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
In the course of providing the 55bwm Platform, your personal data may be transferred to and processed in countries outside the Philippines, including countries where our technology infrastructure providers, game software suppliers, or KYC service providers are located. Such transfers may occur to countries that do not have data protection laws equivalent to those of the Philippines.
Where personal data is transferred outside the Philippines, 55bwm ensures that appropriate safeguards are in place to protect your data, including:
By using the 55bwm Platform, you acknowledge and consent to the transfer of your personal data outside the Philippines as described in this section, subject to the safeguards outlined above.
55bwm reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made to this Policy, we will notify registered players via email to their registered address and/or through a prominent notice on the Platform prior to the changes taking effect.
The effective date at the top of this Policy will be updated to reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how 55bwm protects your personal data. Your continued use of the Platform following the posting of an updated Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 55bwm handles your personal data, please contact our Data Protection Officer:
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available on the NPC's official website.
Data Protection
Beyond legal compliance, here is what our privacy commitment means in practice for every Filipino player on the 55bwm Platform.
Every connection to 55bwm is protected by bank-grade 256-bit SSL encryption. Your personal data, payment details, and login credentials are fully encrypted in transit — the same standard used by major Philippine banks like BPI and BDO.
55bwm fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). We have a designated Data Protection Officer, maintain a data processing register, and follow NPC-prescribed breach notification procedures.
55bwm does not sell, rent, or trade your personal information to third-party data brokers or advertisers. Your data is used solely to operate the Platform, comply with Philippine regulations, and improve your gaming experience.
Our KYC and AML procedures protect the entire 55bwm community. By verifying every player's identity, we keep fraudsters and money launderers off the Platform — making it safer for legitimate Filipino players to deposit and withdraw with confidence.
Under RA 10173, you have the right to access, correct, delete, and port your personal data. 55bwm makes it straightforward to exercise these rights — just contact our Data Protection Officer and we will respond within 30 days.
In the unlikely event of a personal data breach, 55bwm has incident response procedures in place to notify affected players and the National Privacy Commission (NPC) within the timeframes mandated by Philippine law.
Your Privacy Is Protected
Your personal data is in safe hands at 55bwm. We are fully compliant with Philippine data privacy law, and we never sell your information. Ready to play? Must be 21 years or older to register.